Our customer would not expect much help from Adobe, why should they tell him how to leave Adobe in an effective way?
Apple instead might have an interest to help our customer, because it would be a new customer for them. So our customer contacts the Apple forum, he is happy to get an answer by somebody on the impressive level 10, but then it turns out that this answer is anything but helpful. If I were Apple, I would not pay our level 10 guy any longer. Nov 26, PM. Nov 26, PM in response to dosdo In response to dosdo. And you are doing your customer a giant disservice charging them consulting rates to move to an obsolete program which has not been supported for approaching two years - again really, really bad form from a consulting who knows nothing about what they are selling.
Probably not. Apple have end-of-life'd it a couple of years ago. It's a dead end. No, actually the customer has one option: he or she needs to ask both. He or she needs to ask Adobe how to export from Elements to the Finder will all this extra data. Then he or she needs to ask Apple how to import - which is very easy: drag and drop.
A: Because exporting from an app is basics and there are many reasons why someone would want to export from an app that are not actually migrating from it. B: Given that Apple have ceased development of iPhoto And if you read the terms of use you agreed to when you signed up to the forum you'd realise that this too is based on an inaccurate assumption. The process is simple: Export from Elements to the Finder. The specific export settings you need for Elements are the province of the makers of that app.
The import settings are the responsibility of the makers of the new app. Drag and drop. Apple is not here? The URL tells me something else. Anyway, I am not a consultant, with "customer" I meant myself as a customer of Adobe and Apple.
I wanted to describe the situation in a more general way. Sorry, I should have kept it more simple, after I had learned from your second response that your ability to understand irony is rather limited.
So why are you not a volunteer who is independent from Apple? Just read your first response again: This is typical standardized and meaningless corporate template writing.
Its only purpose is to close a case and get rid of a request. No real volunteer would ever respond in such a way. Nov 27, AM. Nov 27, AM in response to dosdo In response to dosdo. Calling someone who volunteers their time and knowledge to help you, for free, a liar is not the best way to get help.
Also as you've already been told iPhoto is a dead end app. Apple stopped supporting it over a year ago. Quit kicking a dead horse and have your customer either upgrade his system and get Photos or find another app, consumer or professional, that will do what he wants. Not knowing what your customer wants I'll take a wild guess and suggest he look into Lyn , a consumer level photo management app. Open iPhoto images in Photoshop Elements automatically. Select the General tab. Click the Edit Photo menu and select In Application.
For example, if you have version 9, then select the application file named "Adobe Photoshop Elements. Close the Preferences window. Select the Advanced tab. Import images from an iPhoto '09 catalog into Photoshop Elements. Open Photoshop Elements Organizer.
Optional Choose if you would like to convert your iPhoto Events into Albums. Click Import.
0コメント