Money Financial Fitness. Actions Facebook Tweet Email. What customers can do if their flight Is overbooked. By: Caroline Lupini, Nerd Wallet. Why do airlines overbook flights? Check out these articles for more inspiration and advice: Find the best travel credit card for you Will travel insurance cover winter weather woes?
Copyright Scripps Media, Inc. I just wish some reporter or government bureaucrat had enough brains or courage to challenge those statements.
Jet Blue does overbook: 1. Not properly anticipating or forecasting your capacity IS a main driver of overbooked airline flights. This is true for all airlines. That exact situation drives a plurality of denied boarding at many airlines. When this happens on a Delta flight, it is called and over-sale or an overbooked flight due to capacity reduction. Same for AA. Same UA.
Same for JetBlue. It would be bad for that person trying to get home who just happens to want to book right after this group and bad for the airline if this passenger has to take her 2nd option and gives her money to some other airline. Lose-Lose: Customer takes suboptiamal flight, airline gives away money to competition. JetBlue wants their customers to be presented with their optimal flight option for customer service and revenue benefits.
JetBlue Overbooks. By definition, if you deny boarding to a passenger because, at the time of departure, more people have presented themselves at the gate with revenue reservations than you have seats for, then you are an airline that overbooks.
By definition JetBlue overbooks and therefore should not be allowed to marketing themselves as an airline that does not overbook. If you can experience pain i. Then you do actually partake in the action that is responsible for the pain. I am sure there are people who actually make travel decisions based on this false statement i. How long has this airline been turning in those reports to the DOT?
From day one! I mean if consumer behavior is changed i. This is an overbooked flight. JetBlue overbooks their departure aircraft. And the kicker is that they apparently overbook with much less precision than a lot of the other carriers. There is subtle smugness in this message for which some passengers are duped and feel pain. The fact that no one calls them on it, is pretty lame. Your email address will not be published.
Please type "f6a38a":. Leave this field empty please:. This site uses Akismet to reduce spam. Learn how your comment data is processed. Not in all cases. I know OO does manage some markets completely internally. Charles — Yes, I believe that would be considered the same thing. Learn how your comment data is processed. If you remember well, dr. Dao was not caused by an overbooked or aircraft changed. But they need the seat for aircrew that needed to be transported somewhere else. Thanks for reading!
I was looking at a flight from Boston to Los Angeles and this note on the seat map popped out to me: Interesting! JetBlue Never Overbooks?
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